Frequently Asked Questions

Everything you need to know about your journey to glowing skin.

How long does shipping take?

We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return your items in their original packaging for a full refund.

Are your products cruelty-free?

Yes, Omnilux is proud to be 100% cruelty-free. We do not test our products or ingredients on animals, nor do we work with manufacturers who do.

How do I track my order?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

Are the products safe for sensitive skin?

Absolutely. Our formulas are dermatologist-tested and specifically designed to be gentle yet effective for all skin types, including highly sensitive skin.